The Heroes Behind the Scenes: A Tribute to Kings’ Technicians
Charles Schulz once said that life is like a ten-speed bicycle: Most of us have gears we never use.
This is true, but the reason we have those gears is in case we need them. And just in case, you have to keep them in tip-top shape. This isn’t always easy, so sometimes you need a pro to lend you a hand.
We strive to pay tribute to all the hard working gearheads and machinists who keep our many, many gears from grinding. KINGS is celebrating by declaring the third week in October National Technicians Week! Not only are they an elite team of out-of-the-box thinkers and doers that keep the pins lining up just right, KINGS is always on the lookout for smart, enterprising individuals to join their ranks.
Want to learn more? Keep reading and see if you have a place in our squad.
Why National Technicians Week’?
What makes our gaming and facilities technicians such a vital part of the KINGS team is that they’re the folks behind the scenes - sometimes literally as they run back and forth, making adjustments out of sight behind the lanes - that keep the whole show on the road. From the very beginning, we’ve relied on these skilled mechanical artisans to keep our dozens of lanes and games fully functioning and ready for our guests to enjoy. If they do their jobs right (and they always do!) no one ever notices they were there.
It’s this kind of quiet influence that makes it so important to point out how much they mean to us: We seek out the best of the best - the kinds of people who love solving puzzles, taking things apart and putting them back together, the folks with inquisitive minds that are never satisfied with “good enough.” Our technician teams may not be front and center at your local KINGS, but they’re the backbone of everything that makes it an unforgettable experience.
What Does a Technician Do at KINGS?
Woo boy, where do we even start? Part of the magic of KINGS is that we work hard to make sure everything runs like clockwork - and our technicians are essential to ensuring all of our state-of-the-art lanes and games are in tip-top shape. The duties of a KINGS technician are many, but include:
- Pinsetter maintenance - making sure everything lines up, so guests can knock them down in style!
- Cleaning and lubricating machines - keeping those gear shining and running smoothly!
- Troubleshooting, diagnosing and record keeping of technical issues - maintaining a running list of anything that comes up, as well as thinking ahead to avoid future problems.
- Ensuring machine safety and a hazard-free work environment - basically our on-demand superhero, ready to save the day!
- Maintaining and fixing arcade machines - with several Kings locations featuring the 1Up Retrocade, our technicians ensure Pac Man keeps chomping and Mario Karts keep driving!
- Minor fixes like painting, changing broken bulbs, and tightening loose screws - Mr. or Ms. Fix it, always keeping things humming.
This is just a drop in the bucket when it comes to the full range of responsibilities of a KINGS technician. It takes a lot to deliver the kind of seamless entertainment experience that is our specialty. That said, the life of a KINGS technician - whether it’s entry level, Facility & Gaming Manager or Multi-Venue Facilities Manager - is never boring and, like all our staff, we provide some of the best training, salary, and benefits around. Which may have you asking...
What Does It Take to Become a KINGS Technician?
When it comes to qualifications, we’re looking for someone who is a fixer and a thinker. As long as you possess a high school diploma, good written and verbal communication, organizational skills, patience, passion for machines and a willingness to teach others, you could have a place in our team. No mechanical engineering background is required (though it doesn’t hurt) and we provide unparalleled on-the-job training to make sure you know the ins and outs of all our systems.
Part of what makes our team of technicians the best of the best is they’re lead by an amazing team of focused leaders from different backgrounds.
Long-time game tech wizard Aaron Sagendorf. As Director of Safety & Facilities Management, Aaron started as a mechanic in 2010 at KINGS’ very first location in Boston’s Back Bay, making sure that the select 16 lanes we started with ran like clockwork. Since then, he’s led our crack mechanical teams opening and maintaining every location, ensuring that all our games everyday pack in the fun with no downtime. To learn more about Aaron and what makes him our main man when it comes to Facility & Gaming Technicians, check out his bio!
Want to get in on the action and excitement? KINGS is now hiring Facility & Gaming Technicians - as well as servers, hosts, chefs and more - at several of our hottest locations! Get in touch with us today to learn more!