International Women’s Day
From the very start, KINGS was built on a desire to create an unforgettable dining and entertainment experience for our guests - but that’s all in front of the curtain. Behind the scenes, the key to our success, growth, and longevity has always been our people.
Over sixteen years after our very first location opened in the heart of Boston’s Back Bay, we are humbled by the parade of top-notch talent that we’ve had the privilege of hiring in every department of the company: Whether it’s our executive team, our events team, management, operations, back or front of house, Dining & Entertainent specialists, bartenders or servers, the company we are today owes it all to their hard work and dedication.
In honor of International Women’s Day, KINGS would like to pay tribute to the gumption and innovation of the female members of our team. Their intelligence, talent, and determination allows us every day to create a better experience for our guests and grow as a company. In particular, we wanted to tell the story of two key members of our executive team who, along with countless other women, have lent us their unique backgrounds and perspectives and - in turn - see their work enrich and enhance the lives of employees at every level of KINGS.
Jennifer Fitzgerald: Limitless Potential
For KINGS Sr. Director of Beverage Operations Jennifer Fitzgerald, strong, intelligent women have always been part of the fabric of KINGS’ culture.
“From the executive team to in-store managers, there are women everywhere at KINGS,” Jennifer said. Jennifer says she never felt singled out or treated differently for her gender; instead, she felt that starting as a bartender at KINGS second location, the attention paid to her was all about recognizing her potential as a diligent worker and dedicated leader - and challenging her to take on a greater role in the organization.
“There were a few times that Josh [Rossmeisl, KINGS Chief Operating Officer] came to me and asked me if I was interested in a manager’s position because I was a leader behind the bar, even if I wasn’t anyone’s direct boss,” Jennifer says, “It actually happened three different times. Josh would say, ‘Just let me know when you’re ready.’”
After a time, Jennifer says that she felt ready to take on greater responsibilities, rising to store manager before finally taking over the beverage department. This kind of career trajectory - from the front/back of house operations staff to high-level roles within KINGS - was, and remains, a fairly common experience for KINGS employees.
“Most of us on the executive team all came from hourly positions. When we took on larger roles, we were all new to what we were doing. We were figuring it out as we went along.”
Jennifer praises the fact that newly christened leaders were “allowed to try things that we weren’t sure were going to work,” helping set the course for how this growing company would function and identifying the ways to best do the job. This willingness to take risks on a new idea remains a core precept of the company to this day.
So what, in her over 15 years in the industry, is Jennifer most proud of? Simple: The people she’s worked with and their seemingly limitless potential.
“The majority of people that work in my department get promoted,” she laughs. “Whether they go on to work for the marketing department or front of house manager, general or regional manager, 90 percent of the people in my department, if they so desire, end up moving up the chain at KINGS. It’s a blessing and a curse since I always have to find new people!”
Erin Callahan: Teaching the Mentors
For Erin Callahan, VP of Operations Technology, what makes KINGS a great place to work isn’t just giving employees the freedom to think outside the box. True, she’s had to think creatively to develop new systems and technological integrations for nearly a dozen locations. But for her, what matters above all else is finding the right people.
“A big part of it for us is finding the people that are passionate about a certain niche of what we have going on, a certain aspect. It could be sports, technical or marketing,” Erin says. “We build on that, continuing to develop on people in their personal growth.”
Erin talks about how developing talent comes down to taking time to find the right people, people that care and have a positive attitude. What makes KINGS so successful, according to Erin, is an awareness of the makeup and culture of the team itself: the backgrounds of each employee, their interests, their passions, their skills and - most importantly - their capacity to teach others, not just be taught.
“Being a leader at KINGS means being a mentor. Part of what we teach our team members is how to mentor someone else,” she says. “A lot of the time we say ‘You can’t hold on to knowledge. You have to teach someone else how to do it.’ We want them to give someone else the trust that we put in them to start.”
The story of KINGS has always been about creating an unparalleled experience for our guests - but we could never have done it without the hard work and dedication of our amazing staff. As Jennifer and Erin's experiences have illustrated, we’ve sought not just to find the best and brightest, but to also empower our employees to take chances, push themselves and reach new professional and personal heights.
In addition to Erin and Jennifer, KINGS has amazing women operating at nearly every level of the organization. To learn more about our incredible female leaders, read on below:
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Erin Callahan | VP of Operations & Technology (Sr. Leadership Team)
Erin started with Kings in 2006 as the Assistant General Manager in our Back Bay location when it was our only location! She has helped to open all 10 venues after Back Bay and has had a huge role in the evolution of the brand. Erin has a love of monkeys, fostering puppies for LHK9 and enjoying Kings Buffalo Chicken Wontons.
Jennifer Fitzgerald | Sr. Director of Beverage Operations (Sr. Leadership Team)
Jen Fitz started with Kings in 2010 as a bartender in Dedham, MA. She quickly showed her leadership qualities and moved into management where she oversaw Dedham, then Burlington as an AGM until settling into her role as Director of Beverage Operations, helping to shape Kings Beverage department into what it is today. She has a great eye for fun & creative cocktails, and always keep both operations & guests in mind while creating beautiful beverage menus. She loves working with the teams and watching them grow, all while helping to navigate the path that gets them most excited. When she's not at Kings, Jen enjoys going to the gym and hanging out with her fun and energetic daughter, Avery!
Samantha Beaugrand | Sr. Sales & Marketing Manager (Seaport/Back Bay)
Samantha is one of Kings OG's!! She opened Kings Back Bay in 2003 as a server and was a fierce leader on the floor. She built incredible relationships with her guests and was an incredible server when it came to Kings' events. When Kings started to grow, Samantha moved into the Events position in Back Bay. She has traveled and helped with the opening and training of all Kings Event Teams over the past 16 years. She has booked thousands of events over the years and has long lasting relationships with clients in and around the Boston-area! When Samantha isn't booking BP's, she enjoys training for tough mudders (she's completed 8 so far!), going to the beach and wining & dining with friends!
Jenna Gabriel | Sr. Director of Marketing & Brand Development (Sr Leadership Team)
Jenna started with Kings in 2009 as a server/bartender in Dedham. She was always on the competitive side, working alongside many of the other female leaders within this feature. She stuck out to the management team as someone who enjoyed talking with guests, creating memorable experiences for everyone and executed on events quickly. After graduating college, Jenna was offered the Marketing position in Back Bay and has since worked her way into the Sr. Director of Marketing & Brand Development role she is in today. She loves pizza more than the average human (if that's possible) and loves working alongside her Kings "Family". When she's not at work she enjoys spending time with her friends, family and competing in Tough Mudders with her family (she's completed 9 - beat that, Samantha!)
Kristen Ripley | Sr. Director of Sales (Sr. Leadership Team)
Kristen started with Kings in 2006 as a server in Back Bay. When Dedham opened 3 years later, she moved into Events and was the Lead Events Manager of Dedham for years before moving into a Regional, and now Sr. Director role. She has helped to shape the Events department into what it is today, and is known for creating amazing, fun and memorable parties for hundreds of clients over the years! When Kristen isn't working, she enjoys spending time with her daughter Delany, doing crafts and going on adventures!
Melissa Davis | Director of Event Training & Technology (Sr. Leadership Team)
Melissa joined the team in 2015 as a Sales Manager in Burlington, MA. She was referred to KIngs by a fellow female leader and quickly found Kings to be the home she was missing! She picked up on Kings processes very quickly but was always looking for smarter, better, faster ways of doing things. When Kings invested in a new CRM tool for the Sales team, Melissa raised her hand to help roll this out company-wide (which is NO easy task). She created training videos, best practices and almost every tool needed to make the transition as seamless for the sales team as possible. This was all while still booking events in Burlington and helping the team with day to day tasks. Melissa was promoted to Director of Event Training & Technology soon after this rolled out, her passion and dedication to completing things until; they're through, and never stopping to evolve the process is what makes her an incredible leader for the teams. When Melissa isn't working on new training and reports for the team, you can find her sky diving, traveling around the world and eating scorpions out of crazy cocktails! She's also heavily involved in the community and loves to volunteer at various fundraising events. Fun Fact: She has Johnny Depp's autograph tattooed on her shoulder (<3)!
Amanda Murray | Executive Design & Innovation Manager (Sr. Leadership Team)
Amanda joined Kings in 2018 as a Freelance Graphic Designer. She quickly grew to have a deep understanding of the companies vision and branding while bringing a fresh and creative perspective to the table with the marketing team. She has since joined the team full time as the Visual Design Manager and has a hand in enhancing every department with her magic! When asked what she loves about Kings, "getting to be creative in fun and challenging ways with a really great team of people!" Amanda always takes a challenge with a smile and is a huge asset to our team! Amanda now holds the first-ever position of Executive Design & Innovation Manager for the company as she continues to help develop our companies branding and creative future. When she's not working, she enjoys traveling and exploring new cities and restaurants, OR just hanging at home with her dog and husband binge-watching great shows! OH, and she's a huge fan of our Philly Tuna Bites & Tomato Bisque Fondue!
Beth Lemos | Operations Technology Administrator (Sr. Leadership Team)
Beth is one of our OG's!! She started with Kings in 2003 as the original team that opened our Kings Back Bay location. She started as a wait assistant and worked to develop and build an incredible team of wait assistants and food runners into the fast-paced, dedicated team they were and still are today. Due to her attention to detail and leadership skills, Beth was promoted to Office Admin and has over the years helped to develop our systems and purchasing department into the streamlined process it is today. In addition to that, she has a big hand in our sustainability program, ensuring that we're "going green" in every way we can. Beth is now part of the Sr. Leadership team as the Operations Technology Administrator. When Beth isn't working, she loves arts and crafts, spending time with her family and exploring new places!
Rachel Newkirk | Team Compliance & Systems Specialist (Sr. Leadership Team)
Rachel has been with Kings since 2016 working alongside our Hiring and Training team as our Talent Acquisition Administrator. She has her hands in all departments and has been an incredible asset to the team and the growth of the company over the past 3 years! Rachel is now our Team Compliance & Systems Specialist and loves that no day is the same at Kings! When she's not working, she cleaning, walking her dog and spending time with friends. She also enjoys wiggling her ears with muscles alone and Kings Baja Chicken Salads!
Kelly O'Donnell | Dining & Entertainment Manager (Boston-Seaport, MA)
Kelly joined the team in 2017 during the opening of Kings Seaport as a front desk host! She was a leader on the desk and helped the management team make operational changes on the fly. Kings Boston-Seaport was one of the biggest openings in Kings history, and the team was faced with a lot of challenges on the fly, but with team members like Kelly, those challenges were easier to manage. Because of the volume of events that Seaport hosted, Kelly spent some time in the events office, learning the in's and out's to alleviate some of the pressure from the sales team. It was proven that she was a natural in the sales office and was soon after promoted to Sales & Marketing Manager and joined the team full time! Since she has been an incredible help to the evolution of our 'Dine Then Bowl' and reservation booking platform and has taken on the challenge of helping to create a training program for the entire company which has landed her current position as Dining & Entertainment Manager! Kelly has shown incredible leadership skills in the little over a year that she's been with Kings and has proven to be an important member of the team! When she's not working, you can find Kelly trying new recipes, cooking and playing the TUBA!
Jessica Rooks | Regional Sales & Marketing Manager (Southern Region)
Jessica started with Kings in 2015 as an Events Coordinator. She was full of energy and excited to learn about everything Kings had to offer. What made Jess stand out was her commitment to her team, she's always been one of the best team players. When she wasn't in her office or talking with clients/guests, you'd find her on the floor helping her operations and culinary team with not only event execution, but daily operations when needed. Her willingness to always lend a hand and help her team grow is what helped her get to where she is today as the Regional Sales & Marketing Manager, overlooking four southern locations and helping to develop the Sales department company-wide. When Jess isn't working, you can find her visiting local breweries, mountain biking or hanging with her two amazing dogs (and of course fiance)!
Alyssa Espinosa | Dining & Entertainment Manager (Lincoln Park, IL)
Alyssa started with Kings in 2016 as a front desk host. The front desk at Kings is the control center and one of the harder areas to learn when training and Alyssa picked up very quickly and was a great asset to the team. Not only was she a rock star host, but she was always raising her hand and willing to help with projects which helped her growth and development, getting her to where she is today as the Dining & Entertainment manager of Lincoln Park and an incredible member of the team. When Alyssa isn't working, you can find her at the movies or a concert with friends. She loves anything that makes her laugh until her sides hurt!
Ingrid Castello | Executive Culinary Manager (Burlington, MA)
Ingrid started with Kings in 2017 as a line cook in Lynnfield, MA. She helped to develop an amazing culinary team and had her moment to shine! She then moved and helped to develop one of our top performing venues, Burlington! She's now traveling and helping to train and maintain our culinary department in MA.
Wesley Young | Sr. Sales & Marketing Manager (Burlington, MA)
Wesley (Wes) started with Kings in 2015 as a server in our Boston-Back Bay location. She had a great way with guests and was great with learning her food & drink menu, so suggestive selling was always easy for her. Wes was asked to be a Certified Trainer because she was such a great leader on the floor, that quickly helped to showcase her ease for event execution and networking with our guests. When a sales seat opened in our Burlington location, there was no doubt that Wes was the person to fill it and she's been doing an incredible job since taking the position. In addition to booking events, Wes works closely with the sales and operations team to develop great plans and forecast the future of both Burlington and Lynnfield locations. When Wes isn't working, she enjoys going on trail hikes with her dogs, Nala and Koda! She also loves some good BRAVO TV!
Rebbecca Park | Dining & Entertainment Manager (Rosemont, IL)
Rebbecca joined the team in Rosemont in 2015 as a front desk host. She was a great trainer to her fellow hosts and was a team player all around helping the servers, bartenders, and managers. Rebbecca's willingness to lend a hand resulted in her taking on some additional responsibilities and projects, helping the team while also working on her growth and development. Rebbecca stood out to the team as an important team player and was promoted to the role she's in today as the Dining & Entertainment Manager. She loves being the backbone of her team and helping everyone navigate through their shifts smoothly. When she's not at work, she's studying characteristics and strategies for students with special needs or hanging with her family (she's one of 9 siblings!!).
Jacqueline Castillo | Sr. Sales & Marketing Manager (Rosemont, IL)
Jackie joined the team this year, 2019 as a Sales & Marketing Manager in our Rosemont, IL location! She brought with her years of Industry knowledge but has been soaking in Kings concepts, culture and systems. When asked what she loves about working at Kings so far, it's the team! "Coming to work and knowing how much fun of a place it is, and knowing that if you have a rough day you can head to the lanes and bowl a few frames to loosen up is a great feeling!" Jackie in her short time with Kings so far has made an incredible imprint on the team, her genuine, warm approach makes her an easy person to talk to her work with. When she's not booking parties and enjoying the Kings Baja Chicken Salad, you can find her playing at the dog parks with her 2 energetic dogs, Roscoe & Toby or preparing with her fiance, Gabe for their upcoming wedding this October!
Taylor Cormier | Executive Dining & Entertainment Manager (Burlington, MA)
Taylor joined the team in 2015 as a bartender in our Lynnfield location. She quickly grew a deep understanding of Kings culture and was a rockstar behind the bar. She made raving fans of Kings every time someone sat at her bar, the idea of Annonymous guest is not a thing to Taylor as she was always talking and getting to know everyone who sat down with her. This was recognized by management and she was soon given the chance to step into a management role and continue her growth. Since then Taylor has worked and mastered each and every department (operations, marketing, beverage and culinary), she's always looking for ways to make the day easier for her team and is eager to take on new projects! Taylor was just recently promoted to Executive Dining & Entertainment Manager where she overlooks the Lynnfield, MA location! When she's not running the store, you can find Taylor attending Boston sporting events. Fun Fact: Taylor was the highest ranked and sponsored female at a paintball tournament in NE. She was featured on the cover of a sports magazine for it!
Ashley Lynch | Beverage & Sales Manager (Burlington, MA)
Ashley joined the team in 2015 as a bartender in Burlington, MA. She quickly saw that there is a tremendous opportunity for growth within Kings so started raising her hand and helping where she could to further her understanding and development. She worked alongside our Director of Beverage Operations and had a hand in the organizing and development of new beverage menus. Ashley was seen as a leader and someone who was eager for more, she was given the opportunity as a floor manager where she picked up quickly everything that was thrown her way. She was transferred to help the team in Dedham, and again to Back Bay where she's settled as the Beverage & Sales Manager. When Ashley isn't working she loves riding horses and going to the beach! Fun fact: Ashley has been in the restaurant industry since she was 16! She studied culinary arts in tech school and has always had a creative eye for this industry!
Christina Suntrup | Sr. Dining & Entertainment Manager (Rosemont, IL)
Christina (Chrissy) started with Kings in 2014 as a bartender! She celebrates 5 years with Kings this year and is now our Sr. Dining & Entertainment manager and the right hand to the venues Director of Operations. Chrissy has been a key player to Rosemont's growth and success over the years, gaining the respect and admiration from her team on all levels. She does what's best for her team and the guests and is always setting everyone up for success. She loves training new team members and sharing her experience and knowledge with them, giving them everything they need to succeed from the beginning. When she's not enjoying Kings classic burgers and running one of our top performing venues company-wide, you can find her exploring Chicago looking for new restaurants and cocktail bars! Fun Fact: over the past few years Chrissy has balanced being a fantastic leader to the team in Rosemont AND going to school, she's about to get her degree in pre-law & political science!!
Catherine Elliott | Beverage & Sales Manager (Rosemont, IL)
Catherine (Cat) joined the team in Rosemont in 2016 as a host. She admittedly was a bit timid, joining the front desk team is one of the most important roles in the venue as it's the most challenging position, but Cat didn't let that stop her. She broke out of her comfort zone and quickly became one of the best, leading front desk hosts and soon front desk managers in the company. She was a bucket of knowledge, and when she didn't know an answer, she found out quickly - always ensuring our guests were hanging up and/or leaving with a smile on their face! Cat's growth continued as she started to take on marketing responsibilities and a year later, move into the beverage department role, mastering everything that is thrown at her with ease and quickly. Cat is an incredible team player and enjoys giving back, knowing that Kings 'Make a Wish' Sundae is not only delicious but gives back to a great cause is what makes her shout about it from the rooftops! When Cat's not at work, you can find her shopping or hanging out with friends and family! FUN FACT: Cat has a twin sister!
Ylonda Hughes | Sales & Marketing Manager (Orlando, FL)
Ylonda joined the team in Orlando in 2018 as an Event Sales Manager. She dove right in and learned everything there was about Kings events and was quickly seen as an incredible asset to the team. Since day one, Ylonda has always brought her creative ideas to the table and has worked very closely with her Sales and Operations team to create activations or programming that is beneficial for not only Kings but the overall business of her venue. She and the Sales team in Orlando recently became a training store and have been a huge help in the training and development of new Sales & Marketing managers! When Ylonda isn't spreading her creative and genius ideas, or booking great events at Kings, you can find her at home trying new recipes! She loves trying new things and baking!
Alexis Lopez | Sales & Marketing Manager (Dedham, MA)
Alexis started with Kings in Dedham in 2013 as a server! She loved to get involved in off-site events, fundraising events and help the marketing team any chance she could. She was also one heck of a server on the floor, giving the greatest service and impressing not only our guests but our management team as well. She was always looking for ways to make the guests experience memorable and exciting, and that's what helped her stand out! She was promoted to floor manager where she was empowered to do whatever she wanted to do to drive sales and make memories. Without asking, Alexis was finding ways to make trivia nights and weeknights special for the guests who came, all while keeping our other four MA locations in mind, sharing her ideas with the other teams. Alexis did all of this while keeping on top of her management responsibilities and running a seamless shift for our team members. Alexis has been recently moved into the Sales office where she's taking on her next adventure as a Sales & Marketing Manager. When Alexis isn't working, you can find her traveling and exploring new places (or old favorites)! FUN FACT: She designed and painted a mural inside a South Boston cafe!
Elle Hartel | Sr. Sales & Marketing Manager (Dedham, MA)
Elle celebrates her 5th anniversary with us this year! She started off at Kings in Dedham as a server in 2014. She was a powerhouse server that was always looking for ways to bring a memorable experience to life for her groups. She was a leader on the floor when it came to events and was eventually offered a positin in the sales office due to her passion on the floor! She has since helped to build one of the strongest Sales Teams in the company and have record breaking sales days! When she's not booking and running amazing events, you can fid her at home with her fmaily and specing time with her beautiful daughter!
Erin Taylor | Sales & Marketing Manager (Raleigh-North Hills, NC)
Erin joined the team in 2014 as a bartender! With her easy and friendly personality, she became a favorite amongst our guests. She was always looking for ways to connect with our guests and make their experience memorable. If her guests wanted something we didn't have, she spoke up to make sure we got it for them. Her strong voice and passion for what she was doing made her stand out to management. She started to take on additional responsibilities and help with off-site events and marketing opportunities where she started to shine! She was promoted to floor manager shortly after where she spent time working and mastering all management departments (marketing, beverage and culinary). Erin was natural in management and soon started to find a new passion for events. Having Erin in the sales office has shown to be an incredible asset to the team as she's brought her deep operational knowledge with her which has helped the team meet new highs! When Erin isn't working, you can find her moonlighting as a veterinary technician! She has a love for all animals and volunteers and helps her community where she can!
Nicole Becker | Sr Sales & Marketing Manager (Rosemont, IL)
Nicole joined the team late last year, 2018 as the Event Sales Manager in Rosemont. She's a sponge when it comes to learning and has grown very quickly in her role. She's always raising her hand and asking questions, picking up the phone and calling for immediate answers. Her #1 mission is to grow sales for her venue and Nicole is thinking outside of the box, and getting involved anywhere she can to continue to grow and develop not only herself but her team and venue as well. Her passion, dedication and hard/detailed work are what makes her an incredible asset to the team in Rosemont! When Nicole isn't working, you can find her traveling and exploring new places!
Rachael Vallie | Director of Operations (Boston-Back Bay, MA)
Rachael joined the team in 2014 in Lynnfield as a front desk host. She's a natural born leader and that quickly came to light as she grew within her role at the front desk. She mastered anything and everything that came her way, and was always very coachable, helping her develop and grow into management and move between the MA Kings locations to help develop the teams. She has always been the "go-to" person, ensuring that her team is always set up for success, and having their best interest top of mind always. She was part of the opening team in our top performing venue (Seaport), where she helped to create one of the greatest openings in Kings history! After she conquered potentially one of the biggest challenges as a floor manager, she was promoted to Director of Operations of our original Kings location in the Back Bay! When Rachael isn't working, you can find her hanging out with her family, she loves spending time with her nieces and nephews! FUN FACT: She crossed off Super Bowl from her bucket list, attending the Super Bowl this year to see the PATS take home #6!
Rachael Lamb | Sales & Marketing Manager (Burlington, MA)
Rachael joined the team last year, 2018 as the Event Sales Manager in Burlington just before our busiest time of year - holiday season! She came out of training ready to rock & roll and was an incredible team player! She has an amazing way with our guests, making the booking process easy, seamless and memorable. Rachael is always on the floor as a face to help the team with event execution and is always willing to lend a hand where possible to ensure the success of not only event execution, but operational execution overall is seamless. She loves working alongside the team and the support system that's been built in Burlington. When she's not working, you can find Rachael doing spin classes, rollerblading, and skiing. Fun fact! Rachael was born in Bermuda (we're thinking the same thing - why move to cold New England?! But we're sure glad we have her!)
Bruna Entringer | Dining & Entertainment Manager (Dedham, MA)
Bruna was part of the opening team of Kings Seaport in 2017 as a server! She was a leading, top performing server and was very quick and great with guests. She was able to make every guest and group feel like they were her only group, even on the busiest of nights! During opening and afterward, she was always looking to help her management team - she saw how hard they were working and wanted to do what she could to make their life a little bit easier. They saw this and began giving her small projects which she completed effortlessly! She became a huge asset to the management team and they quickly knew they needed her to be by their side. Bruna was recently promoted to Dining & Entertainment manager and just completed her training! She's back in her home store of Seaport, MA and is looking forward to working with her team! When she's not working, you can find her hanging out with her daughter and looking! She loves watching cooking shows (she used to be a Chef)!
Maria Espinosa | Sr. Sales & Marketing Manager (Miami-Doral, FL)
Maria joined the team in 2017 during the opening of Kings Miami-Doral as a Sales Manager! She came to Kings with incredible knowledge in the industry and has helped to put Kings Miami-Doral on the map, given that it's the first location in the Miami area! During the opening, the team really got to know Maria as she was always looking out for the team and looking for ways to alleviate the pressure of opening. Whether it be bringing in treats, using her creative eye to help with the opening parties, or owning the Sales office and building incredible relationships, Maria was an absolute rock star! Since opening, Maria has continued to build fantastic relationships and gets involved outside of Kings whenever she can! When she's not working, she loves spending time with her family, fishing, swimming, and cooking!
Melanie Acebo | Assistant Beverage & Sales Manager (Miami-Doral, FL)
Melanie joined the team in 2017 during the opening of Kings Miami-Doral as a server. She was always raising her hand and getting involved in all off-site and outreach opportunities. She was a leader on the floor and was always building relationships with her guests, making sure they had an incredible experience from the moment they walked in the door until they left. She was quickly identified by her management team and was given small projects and challenges that she took and ran with, her growth over the past year has been unbelievable and it's just the beginning! When Melanie isn't working, you can find her hanging with her dogs or taking pictures, she loves to be creative!
Chanda Ellis | Sales & Marketing Manager (Lynnfield, MA)
Chanda joined the team in Burlington in 2016 as a server. She has a bubbly personality that lights up the room whenever she walks in, making her a natural on the floor as a server. She was always participating in team contests and volunteering for off-site events where she had the chance to really shine while creating great connections with event guests. On the floor, she was a natural when it came to working large corporate events. She wanted to learn more so spent some time with the sales team and started to grow an interest in the sales office! She was soon after promoted to Sales Manager and joined the team in Lynnfield where she has since taken her charming personality and helps to build the corporate sales. She's been an incredible asset to the team in Lynnfield and is always looking for ways to get guests through our doors, whether it be through events or reservations - her goal to ensure the guest is happy! When Chanda isn't working you can find her hitting up Starbucks and swinging by target!
Judy Hettman | Sr. Accounts Payable Specialist (Leadership Team)
Judy joined the Kings team in early 2016 as an Accounts Payable Specialist. She has worked alongside the accounting team and has been an incredible support to the streamlining and updating of many systems. Judy works closely with a lot of the Directors of Operations, making sure that all accounts are in perfect standing and doing whatever she needs to do to help our teams! She's been a great team member in the office where she just celebrated her recent promotion to Sr. Accounts, Payable Specialist! When she's not at work, she enjoys relaxing and spending time with her family when she can!
Natalie Harte | Beverage & Sales Manager (Lincoln Park, IL)
Natalie joined the team in Rosemont in 2017 as a server. She was a proven leader on the floor and was recognized by management as someone who worked hard and made her guests happy. She learned quickly and was a great team player. Natalie was promoted to Floor Manager and joined the team in Lincoln Park (Chicago) where she is today the Beverage & Sales Manager. She loves being pushed to learn more and to think outside of the box! When she's not working she enjoys going to concerts and catching up on sleep! She loves Nascar and Kings Korean BBQ Wings!
Susan Ward | Dining & Entertainment Manager (Raleigh-North Hills, NC)
Susan joined the team in North Hills in 2018 as a floor manager with many years of restaurant experience. Since joining the team she has helped to develop and grow the team and build sales through her dedication and passion with team development. She has a deep understanding of the importance of marketing and being creative and is always thinking outside of the box and trying new things to drive new guests through the doors. When Susan isn't working you can find her spending time with her family!
Anne Carbonier | Dining & Entertainment Manager (Lynnfield, MA)
Anne started with Kings Dining & Entertainment in 2016 as a server in the Burlington, MA location. She has over the years shown incredible dedication and leadership skills, helping her to advance into the Dining & Entertainment Manager position she holds today! She's a firm believer in the empowerment of team members and creating everlasting memories with our guests. She enjoys working within a culture that cares so deeply for the guest experience and works daily to ensure her team is exceeding guest expectations. Anne loves going to concerts, movies and broadway shows in her free time. Fun fact about Anne - she teaches people with disabilities how to surf!
Debbie "Deb" Macdonald | Payroll & Benefits Administrator (Leadership Team)
Debbie joined the Kings Dining & Entertainment team towards the end of 2019 as the companies Payroll & Benefits Administrator. Deb always arrives to work with a smile on her face and has a great ability to get along with everyone! Her favorite part of working for Kings is the people and she looks forward to her journey and future with Kings. When she's not working, she enjoys spending time on Cape Cod at her family's beach house, or traveling to beautiful places such has Nova Scotia where her father is from. Fun fact about Deb, she used to volunteer at Equine Rescue, she has a deep love for animals and wants to get involved in rescuing and helping as many as she can!
Sarah Lopez | Assistant Culinary Manager (Lynnfield, MA)
Sarah started with Kings in 2018 as a line cook in our highest culinary volume location of Burlington, MA. Her dedication, creativity, and hard work are what made her stand out within the heart of house team. She loves to spend time with her team in the kitchen, creating amazing event buffet spreads for our corporate events and always does an amazing job of WOWing our guests! In her spare time, she loves to spend time with her niece and nephew!
Shayla Cabrera | Assistant Sales & Marketing Manager (Doral, FL)
Shayla joined the team in Doral, FL in early 2018 as a server. She was a natural sales leader on the floor, with her ability to guide guests to particular food and beverage items based on their preferences. She was always friendly and created genuine connections with each of her guests. She recently joined the Sales Team as the Assistant Sales & Marketing Manager where she's taking her skills to the next level.
Alexis Kalmus | Beverage Sales Manager (Raleigh, NC)
Alexis joined the Kings Dining & Entertainment Team in early 2020 as a Beverage Sales Manager, spending her first few months in Boston training with the Burlington, MA team. She comes to Kings with a fresh perspective and has emersed herself within the culture quickly, which happens to be her favorite thing about Kings (the culture)! We're excited for Alexis' journey with Kings and to watch her grow. When she's not working, you'll find her watching hockey, she's a HUGE Rangers fan, and out and about finding some good live music. Fun Fact about Alexis, she worked at Disney World and can say with certainty that it IS the most magical place in the world!
Priscilla Farnese | Sales & Marketing Manager (Boston-Seaport, MA)
Priscilla began working for Kings in 2016 as a server in the Burlington, MA location before joining the opening team of Kings Seaport in 2017 as a server. She had come to Kings with a background in restaurant management so she was a natural leader on the floor. She exceeded all expectations and went above and beyond for all guests, ensuring everyone who joined us was making some incredible memories. She joined the Sales Team in early 2020 and is about to embark on her next adventure with Kings! Her favorite thing about Kings would be the opportunities that are given to the team members! When she's not working, you can find her cross-stitching and painting. Fun fact - she won All-Star Player in 2009 for High School Volleyball!
Kristina Pagliccia | Sr. Sales & Marketing Manager (Lynnfield, MA)
Kristina started working with Kings in 2014 as the Sales Manager of Kings Boston-Back Bay. She was a natural leader, creating genuine connections with both the team members and our guests and event clients. She joined the Kings Seaport opening team in 2017 and helped with one of the most epic openings in Kings history. She now works out of our Lynnfield, MA location and has been an incredible asset to building the sales & marketing culture within that location. When she's not working, you'll find Kristina at home with her husband, Chris, and two daughters, Kasey and Korie. Fun Fact - Kristina celebrates her 6th Anniversary at Kings TODAY! International Women's Day!
Elsys Hernandez | Assistant Culinary Manager (Dedham, MA)
Elsys Hernandez joined the Dedham team in 2017 as a food runner. Her positive attitude and strong work ethic was what made Elsys stand out as a leader quickly. Her love for culinary and the heart of house team is what helped her to become the Assistant Culinary Manager, helping to overlook the kitchen operations. Her creative event buffet spreads are always a crowd pleaser! When Elsys isn't working, you can find her reading and spending time with her family!
Keri Kanclerowicz | Beverage Sales Manager (Dedham, MA)
Keri joined the Dedham team in 2015 as a front desk host, excelling quickly in maybe one of the hardest jobs within the venue! She worked her way through the ranks as a server, manager, marketing manager, and now Beverage Sales Manager, exceeding expectations and learning the in's and out's of the overall company in many different ways. She loves making memories WITH our guests, which shows how genuinely connected she is with each guest she interacts with. When Keri isn't working, you can find her traveling or doing anything outside - hiking, kayaking or hanging out with her friends and family.
Laura Perera | Beverage Sales Manager (Doral, FL)
Laura joined the team in Doral, FL in 2018 as a Dining & Entertainment Specialist, being the first person our guests see and speak to whether it be on the phone or in person. Laura was a standout behind the desk, always looking for ways to help the management team, she was also empowered to make decisions on her own, which allowed her to grow into a natural leader. She recently joined the management team as the Beverage Sales Manager and has picked up quickly on everything that the role entails. She loves that there's always an opportunity for growth in this company and to create amazing experiences for our guests. When Laura isn't working, you will find her spending time with her family and friends, who mean the world to her!
Katie Stroud | Sales & Marketing Manager (Raleigh, NC)
Katie joined the Raleigh team in 2019 as a Dining & Entertainment specialist with an interest in the Sales & Marketing role. Her grit and drive are what helped her move into that role in just a few short months. After learning the front desk, systems and immersing herself within the culture of Kings, she began spending some time in the Sales office helping with small tasks. She learned quickly and was eager to take on more. Katie is a great example of paving your own path and working hard to get to the next level. She loves the culture and how everyone within the venue is willing to help no matter what the task and their position. When Katie isn't working, you'll find her hanging out with her friends and family!
Interested in reaching your full potential? KINGS is always looking to add to our diverse team of motivated individuals at locations nationwide. To learn more about career opportunities at KINGS, click here!